Last updated: 10 Aug 2025
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address when you sign up for our newsletter, request information, or make a booking.
Booking & Payment Information: Billing address, payment details, and other information needed to process course bookings.
Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Optional Information: Preferences, interests, and feedback you choose to provide.
How We Use Your Information
We use your information to:
- Process bookings and payments.
- Communicate about your courses, updates, and customer support inquiries.
- Send promotional offers, newsletters, and special course announcements (if you have opted in).
- Improve our website, services, and customer experience.
- omply with legal and regulatory obligations.
Legal Basis for Processing (for EU/UK visitors)
We process your personal data based on:
- Your consent (e.g., subscribing to our newsletter).
- The performance of a contract (e.g., fulfilling your booking).
- Legitimate business interests (e.g., improving our services).
- Compliance with legal obligations.
How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Payment details are processed securely via our trusted payment providers and are never stored on our servers.
Sharing Your Information
We will never sell or rent your personal information. We may share it with:
- Service providers (e.g., payment processors, booking systems, email marketing platforms) who assist in our operations.
- Legal authorities when required by law or in connection with legal claims.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent at any time for marketing communications.
- Request a copy of the personal data we hold about you.
- Lodge a complaint with a data protection authority.
Cookies & Tracking
We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize your experience. You can adjust your browser settings to refuse cookies, though this may affect website performance.
Data Retention
We keep personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: info@bvisailingcoach.com
