Cancellation, Transfers & Rescheduling Policy

BVI Sailing Coach & Caribbean Sailing Coach

Last Updated: June 1, 2026

This document outlines the fees, rules, and procedures regarding trip cancellations, date transfers, and unforeseen schedule disruptions. 

1. Cancellation by the Client

If you cancel your booking, the following fees apply. These are calculated as a percentage of your total course fee, regardless of the reason for your cancellation:

Cancellation Timeline

Non-Refunda ble Fee

Refund/Credit Terms

91+ days before start date

20% of total fee

Remaining balance of your deposit (10%) is refunded.
90–61 days before start date
50% of total fee

Remaining balance paid (25%) is refunded.

60 days or less before start date
100% of total fee
No refund, credit, or date transfer.
  • ● Processing Deductions: All refunds are issued via bank wire transfer to the original source. Any merchant processing fees, bank wire fees ($50 USD flat outgoing fee), or currency conversion charges incurred during the transactions are strictly non-refundable and will be deducted from your final payout.
  • ● Dispute Waiver: By submitting payment, the client acknowledges that this cancellation fee structure constitutes liquidated damages to compensate the company for lost reservation slots and administrative overhead. The client irrevocably waives any right to initiate wire recall requests, bank reversals, or credit card chargebacks for any non-refundable fees properly assessed under these terms.

2. Date Transfers & Rescheduling by the Client

We recognize that unexpected changes occur. Rather than enforcing a rigid cutoff, all requests to transfer dates or reschedule an active booking are reviewed on a case-by-case basis per individual situation.

  • Operational & Administrative Costs: If a date transfer is approved, a minimum Date Transfer Fee equal to 10% of the total course fee per person will be applied to cover administrative restructuring and scheduling modifications. Depending on how close the request is made to the original start date, additional operational costs (such as pre-booked slip fees, specific instructor allocations, or unrecoverable charter commitments) may be invoiced to the client to facilitate the move.
  • Time Limitation: The new rescheduled date must be confirmed immediately at the time of approval, must apply to the exact same course/boat/location type, and must commence within 12 months of the original scheduled start date.
  • Rate Fluctuations: Any higher seasonal rates, fuel adjustments, or price increases active at the time of the newly chosen transfer dates must be paid immediately by the client. Original promotional discounts do not carry over to rescheduled bookings.
  • Right of Refusal: If a date transfer cannot be accommodated due to zero fleet or instructor availability, or if the request is made at a time that causes irreversible financial loss to the company, the request will be handled strictly as a standard Client Cancellation under the terms of Section 1.

3. No-Shows & Late Arrivals

  • Failure to arrive on your scheduled start date/time is classified as a cancellation, resulting in total forfeiture of all funds with no option for refund, credit, or rescheduling.
  • Late arrival does not entitle the participant to a refund, credit, makeup time, or rescheduling.

4. Cancellation by the Company & Force Majeure

We reserve the right to cancel or postpone a course due to unsafe weather conditions, natural disasters, environmental hazards, acts of God, government restrictions, border closures, port authorities’ mandates, mechanical breakdown, sudden vessel damage, or operational issues beyond our control.

  • Before Commencement: If we cancel before your course starts, you may choose to either reschedule within 12 months at no additional operational cost, or receive a full refund of all amounts paid to us. We are not liable for secondary costs like flights, external hotels, or lost vacation time.
  • The "Own Boat" Tuition Exception: If you provide your own vessel for tuition, you bear sole responsibility for its mechanical integrity and seaworthiness. Any delay or cancellation caused by mechanical breakdown or equipment failure on a client-owned vessel is treated strictly as a Client Cancellation (Section 1). No refunds or free rescheduling windows apply.
  • Force Majeure Rules: If an act of God or storm occurs before the start date, clients may reschedule within 12 months. No cash refunds are provided under force majeure; 100% of funds will be credited to future dates. If it occurs after the trip begins, no refunds apply for completed portions; uncompleted portions can be rescheduled at our lowest operational cost price.
  • Insurance Payouts: If you receive an insurance payout for a trip interruption, we reserve the right to invoice you for direct operational costs associated with your rescheduling (such as yacht repositioning or additional instructor block-out time).
  • Final Authority: Maritime safety and route decisions are made at the sole discretion of the Captain and are final. The Captain’s authority is absolute under British Virgin Islands law.

5. Legal Baseline

  • Governing Law: This policy is governed exclusively by the laws of the British Virgin Islands (BVI). Any legal disputes or claims must be filed and resolved exclusively within the courts of the British Virgin Islands.
  • Contact Us: info@bvisailingcoach.com
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